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Ever have the feeling you are disturbing the person who is supposed to be providing you with service? I am certain the answer is YES! Funny how customers almost seem apologetic as they carefully ask for service or help. Well, not so FUNNY, actually. Customers need to be empowered to know that it is quite [...] In a Letter to the Editor of The News-Press: My “paradise moments” have less to do with palm trees and beautiful waterways and more with daily life here in Cape Coral. I can’t help but wonder whether I’m the only one who notices the poor customer service around this paradise town. I wish I could say [...]
What the right attitude will do for your company We are proud to announce the first post on our blog of the Ultimate Fort Myers Customer Service Consultant, Cammie McKenzie. “If an Attitude is not Positive then it is, at best, Indifferent and, at worst, Negative“. Marketing Matters [...] |
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