A customer relationship may get to develop over time or may need to develop in an instant. The result should be the same: the customer should come away feeling valued.
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A customer relationship may get to develop over time or may need to develop in an instant. The result should be the same: the customer should come away feeling valued. It is not enough to provide the service or product a customer needs. The challenge is to provide that service or product in a manner that will make the customer feel they are, for that moment, the only customer that matters. 1. A thought can be meaningful yet its true potential lies in the actions it creates. 2. To say “I will” should mean that “you will”. 3. We often speak precisely of what we plan on doing as though that might define who we are. Yet, it is what we DO that tells precisely who we are. |
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